“We are just coming through to the end of our customer source inspection for the first two barrier nets.
This being a safety critical product it was under intense scrutiny from both the customer and the FAA.
I just wanted to re-iterate my thanks once again, I think it’s fair to say that the metal work was one of the easiest parts of the inspection.
This was primarily down to a collaborative approach and your attention to detail throughout the design and first off manufacturing stages.
This was your first major business with our UK facility and you have set a high benchmark.
All I can ask is that you continue to maintain and build upon this during any upcoming opportunities.”
Doug Sheppard, Project Manager
“80% of shops don’t even hit their originally promised delivery dates—let alone two weeks early.
One of the things I really appreciate about working with you guys is that you actually deliver when you say you will; you don’t just pull delivery dates out of thin air.
Maybe you don’t know how rare that is, and I don’t know what ratio of your magic sauce is working your fingers to the bone and/or just being really efficient—but you somehow always seem to get it done.”
-Justin Ketterer, Mechanical Engineer
“I wanted to take the time to drop you a note to say thanks, these last few months have
been hectic and you helped lighten our load.
DMT been a great resource for us over the last 10 years, we look at you more as a
valued partner than a vendor or supplier.
In all the years we have dealt with you on our complex composite tooling, you have
never failed to deliver, many times helping us to redesign for simpler manufacturing and
use. I know we make some crazy parts, and the molds are not easy, but you always
deliver for us with a smile.
We recently worked with another machine shop that specializes in molds and tooling
and were very disappointed; two of the molds could not even be assembled due to
manufacturing tolerance issues. It was obvious that the level of quality we were used to
was not there and that the functionality was not checked.
Both molds required rework at our facility to be functional.
We know when we pick up a tool from DMT, that it has been double-checked and will
work as designed.
Thanks for all the help and support, we look forward to a long future together.”
“I am truly impressed with your professionalism, your commitment to quality
and your total support of customer satisfaction.
I believe you are one of my very best suppliers and I thank you for that.”